A TRUE STORY FROM 24INS

October 31, 2019

Mr. Mereacre contacted us last week as he wanted to take out Motor Third-Party Liability insurance for his car.

In less than 3 minutes, in 4 short steps, his request was granted. The policy was delivered in Romania within 2 days, to the address of his choice.

And today we would like to share with you his feedback on the 24ins platform and the overall experience.

After arranging his insurance he contacted us again, but this time to thank us.
For the past eight years, we at 24ins have been striving to make online insurance a safe and integral part of your dynamic world, so we accepted his feedback as proof that we're getting it right.
So... we were a bit curious how he found out about us, why he chose us, etc... but you can see how our conversation went:

•Hello, Mr. Mereacre, could you introduce yourself in a few words?
•My name is Tudor Mereacre. I work as a design engineer in the automotive sector.

•How did you find out about us?
•I came across your website on Google.

•And why did you choose our servive?
•Because it was pretty easy to find the information I needed on your site.

•So what insurance did you take out through the 24ins website?
•I chose an annual Motor Third-Party Liability for my car.

• Did you have any difficulties?
•The whole insurance process took me somewhere around 3 to 5 minutes. The fact that the site is translated into English made it a lot easier. All you need to do is to fill in the details of the car and choose the most suitable offer from the suggestions on the site.

•We are aware that many people are still skeptical and not quite open to the online form of insurance! Perhaps they think it's a tedious time consuming process and they're unsure of the end result - what would you tell them?
•I highly recommend 24ins as a reliable insurance broker. After I sent my request for MTPL insurance through your website, your Contact center agents contacted me immediately to ask for the delivery address of the policy (as I work in Romania). The same day I received a text message from a courier that my policy would be delivered within 2 working days to my address.

•Are you satisfied with our Contact Center service? Did you find it useful?
•Definately, yeah! I am pleased with your overall service and attitude and really recommend 24ins online insurance platform.

•Thank you for sharing your insurance experience here (specifically with 24 ins) and we hope to continue working together in the future!
For complete authenticity of the above information, we link the customer's Facebook profile, with their consent - https://www.facebook.com/profile.php?id=1065459713

24ins apologises if we misspelled our customer's name.

The content is a copyright of https://24ins.bg