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24INS BLOG

Interview with Mitaka: The Man Who Finds Solutions Where Others See Obstacles

11 November 2025

Every day at 24ins is built by people for whom good service is not just a job, but an attitude. We present to you the stories of the people behind the platform – our team.

Today we introduce
The man who finds solutions where others see obstacles. Or in other words – Dimitar Trendafilov, software engineer.

What was your path to 24ins?
Non-linear, but logical – every choice led me exactly here.

What does your daily routine most often include, and what are the most interesting moments in your work?
A combination of the expected and the unexpected. The most interesting moments are those that require a non-standard approach.

If you could turn back time, would you choose this profession again? Why?
There is no need to turn back time when the direction is right.

What is the most valuable life or professional lesson you have learned here?
Sometimes the best solutions are hidden in the simplest ideas.

If you could give one superpower to your team, what would it be? And what superpower does your team already possess?
I would give them the ability to see the future. And their existing superpower is the ability to find a way even in complex situations.

What is the most memorable experience with a colleague or a client?
There are moments that stay in your mind not because of the details, but because of the emotion.

If you could change one rule in the insurance world, what would it be?
Anything that limits innovation always deserves reconsideration.

How will technology change the way we work with insurance?
In ways we are only hinting at now, but will soon take for granted.

If you could implement one futuristic technology at 24ins, what would it be?
One that makes complexity invisible to the user.

If you could create a new insurance product for clients, what would it be?
One that people will realize they need only after they have used it.

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